1. Introduction

Welcome to iFancyCandles. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

2. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this website, you also agree to the terms of our Privacy Policy.

3. Use of the Website

• You must be at least 18 years old or have parental consent to use this site.
• You agree not to misuse the website by engaging in activities such as hacking, distributing viruses, or using automated bots.

4. Products and Pricing

• All products are subject to availability and may vary slightly as they are handcrafted.
• Prices are subject to change without prior notice, but confirmed orders will not be affected.
• We strive for accurate product descriptions but errors may occur.

5. Payment

Payments are securely processed through third-party payment providers. We do not store your payment details.

6. Shipping and Delivery

• We currently deliver within South Africa only.
• Delivery times are estimates and may vary due to unforeseen circumstances.
• Shipping fees are non-refundable unless the product is defective or damaged during transit.

7. Returns and Refunds

• Refunds are available for defective or damaged products within 7 days of receipt.
• To request a refund, email us at returns@ifancycandles.co.za.

8. Cancellation Policy

Cancellations are accepted within 24 hours of placing an order. After this period, orders will be processed, and no cancellations will be possible.

9. Customer Obligations

You are responsible for providing accurate shipping and billing information. iFancyCandles is not liable for failed deliveries due to incorrect or incomplete details provided by you.

10. Force Majeure

iFancyCandles is not responsible for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, or internet outages.

11. Intellectual Property

All content on this site, including text, images, and branding, is the property of iFancyCandles. Unauthorized reproduction or distribution is strictly prohibited.

12. Limitation of Warranties

Our candles are handcrafted, and slight variations may occur. We do not provide warranties beyond what is explicitly stated on our product pages.

13. Jurisdiction

These Terms and Conditions are governed by the laws of South Africa. By using our website, you agree that any disputes will be resolved exclusively in South African courts.

14. Contact Information

For questions or concerns, please contact us via email at info@ifancycandles.co.za or through our contact form.